I’m working remotely and can’t access the company network. What should I do?

First, check if your internet connection is stable and working properly. Ensure that your VPN or remote access software is correctly installed and configured on your device. Restart your router and computer to resolve any temporary connectivity issues. If the problem persists, contact your company’s IT support team for assistance, if your company uses System Protection Partners for support, you can access that support here. We can troubleshoot the issue, verify your network credentials, and ensure that all necessary settings are properly configured.

Tips to remedy the issue:

• Check all cables and connections to ensure they are secure.
• Ensure your VPN or remote access software is up to date.
• Disable and re-enable your network connection.
• Clear your browser cache and cookies if you are accessing a web-based network.
• Try connecting to the network using a different device to see if the issue is device-specific.

Trust System Protection Partners, LLC to be your partner in optimizing and securing your  company’s computer network for sustained success. Contact us today for all your managed service provider needs.